Whether a patient has failed to attend a confirmed or booked appointment for a specialist outpatient clinic service.
This definition applies to non-admitted patients of Specialist Outpatient Departments in Queensland Health public facilities and is not intended to apply to Emergency Department and community based services.
A patient who has failed to attend an appointment should result in a dated entry being made in the patient record indicating the patient's failure to attend the booked appointment.
Outpatient scheduling systems (eg HBCIS-Appointment Scheduling Module) can record a status of 'failed to attend' for a booked appointment.
Implementation in Metadata Sets
Policy for the Management of Specialist Outpatient Services in Queensland Public Hospitals (January 2005).
Appointment; Failed to attend; Non-admitted patient; Outpatient clinic