Some patients are booked for an initial endoscopy and then recalled because:
- the procedure was unsuccessful, for example due to poor bowel preparation, and the patient needs to be rebooked to do the procedure again; or
- the patient needs to return to follow-up shortly after the initial procedure, for example to check healing or to review a polypectomy site.
These patients are operationally referred to as 'recall' or 'repeat' patients. As with all gastrointestinal endoscopy patients, a recall patient is subject to a clinical urgency category being assigned, to indicate the urgency with which they should return. A recall patient should be assigned a clinical urgency category of urgent, semi-urgent or non-urgent. Recall is not considered to be its own clinical urgency category.