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Data Element Detail

Non-admitted patient service event-service delivery mode (HBCIS)
Identifying and Definitional Attributes
QH 041971 v3
Data Element
Data Element
Current
01-Jul-2017		Superseded
16-Jul-2018
Documented
01-Jul-2017
30-Jun-2018
The method of communication between a non-admitted patient and a healthcare provider during a service event.
Non-admitted patient care
Service delivery mode (HBCIS)
Representational Attributes
Numeric Character
Code
N(2)
2
2
Permissible Values

Permissible_values

CodeDescription
01In person
02Telephone
05Telehealth - provider
06Telehealth - recipient
07Electronic mail
08Postal/courier service
Supplementary Values

Supplemenary_values

-
Collection and Usage Attributes
The Non-admitted patient (NAP) data set is intended to capture instances of healthcare provision from the point of view of the patient. This may be for assessment, examination, consultation, treatment and/or education.

One service event is recorded for each interaction, regardless of the number of healthcare providers present.

Events broken in time:
The period of interaction can be broken but still regarded as one service event if it was intended to be unbroken in time. This covers those circumstances in which treatment during a service event is temporarily interrupted for unexpected reasons, for example, a healthcare provider is called to assess another patient who requires more urgent care. Where a healthcare provider is unable to complete the interaction, it is considered to be a service event only if the definition of service event (above) is met.

Setting:
Service events can occur in an outpatient clinic or other setting.

Mode:
Service events delivered via Information and Communication Technology (ICT) (including but not limited to telephone and where the patient is participating via a video link) are included if:
- they are a substitute for a face-to-face service event, and
- the definition of a service event (above) is met.

Accompanied patients:
If a patient is accompanied by a carer/relative, or the carer/relative acts on behalf of the patient with or without the patient present (e.g. the mother of a two-year-old patient, or the carer for an incapacitated patient), only the patient's service event is recorded unless the carer/relative interaction meets the definition of a service event (above).

Note: carer refers to an informal carer only.

Service events delivered in groups:
Care provided to two or more patients by the same service provider(s) at the same time can also be referred to as a group session.

One service event is recorded for each patient who attends a group session regardless of the number of healthcare providers present, where the definition of a service event (above) is met.

Service requests:
A service event is the result of a service request (including formal referral and self-referral or attendance at a walk-in clinic).

Activities which do not meet the definition of a service event include:
- Work-related services provided in clinics for staff.
- Non-attendances for a booked outpatient or booked outpatient services that did not go ahead.

Code 01 In person
The healthcare provider delivers the service in the physical presence of the patient (i.e., in the same room).

Code 02 Telephone
The healthcare provider delivers the service using a telephone. This includes teleconference.

Code 05 Telehealth - provider
The healthcare provider delivers the service via videoconference. Telehealth - provider should be recorded by the establishment that is delivering the service to a patient that is located at another establishment (either on or off the campus of that establishment).

Code 06 Telehealth - recipient
The healthcare service is received by videoconference. Telehealth - recipient should be recorded by the establishment that is receiving the service by a healthcare provider that is located at another establishment (either on or off the campus of that establishment).

Code 07 Electronic mail
The healthcare provider delivers the service via electronic mail.

Code 08 Postal/courier service
The healthcare provider delivers the service via postal (including courier) services.
Must not be blank.
The mode is from the point of view of the patient in relation to the healthcare provider who records the service event in the patient's medical record.

This data element is mapped to the Non-admitted patient service event-service delivery mode (QHNAPDC) data element as follows:
Code 01 In person maps to code 1 In person
Code 02 Telephone maps to code 2 Telephone
Code 05 Telehealth - provider maps to code 6 Telehealth - provider
Code 06 Telehealth - recipient maps to code 7 Telehealth - recipient
Code 07 Electronic mail maps to code 4 Electronic mail
Code 08 Postal/courier service maps to code 5 Postal/courier service
Relational Attributes
Related Metadata References

Related Metadata References_IR

  • 1 - 6
ViewRelationshipMetadata Item TypeMetadata Item SubtypeNameIdentifier & VersionApproval Status
SupersedesData ElementData ElementNon-admitted patient service event-service delivery mode (HBCIS)QH 041971 Version 2Superseded
Has been superseded byData ElementData ElementNon-admitted patient service event-service delivery mode (HBCIS)QH 041971 Version 4Superseded
Is mappable toData ElementData ElementNon-admitted patient service event-service delivery mode (QHNAPDC)QH 041944 Version 4Superseded
Is used in conjunction withData ElementData ElementNon-admitted patient service event-service delivery settingQH 041943 Version 3Superseded
Is used in conjunction withData ElementData ElementTelehealth participating site-telehealth participation role typeQH 041097 Version 3Current
Relates toData ElementData Element ConceptNon-admitted patient service eventQH 041679 Version 2Current
Implementation in Metadata Sets

Implemented

No Metadata Items
Source and Reference Attributes
Australian Institute of Health and Welfare
METeOR data element: Non-admitted patient service event-service delivery mode, code N, Identifier 652467, Health standard 05/10/2016 https://meteor.aihw.gov.au/content/index.phtml/itemId/652467/meteorItemView/long
Delivery mode; Service delivery mode;