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Data Element Detail

Non-admitted patient service event-service delivery mode
Identifying and Definitional Attributes
QH 041972 v2
Data Element
Derived Data Element
Draft
09-Nov-2017		Current
30-Jan-2018		Superseded
16-Jul-2018
Standard
Information Management Strategic Governance Committee (IMSGC), Queensland Health
01-Jul-2017
30-Jun-2018
The method of communication between a non-admitted patient and a healthcare provider during a service event.
Non-admitted patient care
Service delivery mode
Service mode
Representational Attributes
Numeric
Code
N
1
1
Permissible Values

Permissible_values

CodeDescription
1In person
2Telephone
3Videoconference
4Electronic mail
5Postal/courier service
8Other
Supplementary Values

Supplemenary_values

-
Collection and Usage Attributes
The Non-admitted patient (NAP) data set is intended to capture instances of healthcare provision from the point of view of the patient. This may be for assessment, examination, consultation, treatment and/or education.

One service event is recorded for each interaction, regardless of the number of healthcare providers present.

Events broken in time:
The period of interaction can be broken but still regarded as one service event if it was intended to be unbroken in time. This covers those circumstances in which treatment during a service event is temporarily interrupted for unexpected reasons, for example, a healthcare provider is called to assess another patient who requires more urgent care. Where a healthcare provider is unable to complete the interaction, it is considered to be a service event only if the definition of service event is met.

Setting:
Service events can occur in an outpatient clinic or other setting.

Mode:
Service events delivered via Information and Communication Technology (ICT) (including but not limited to telephone and where the patient is participating via a video link) are included if:
- they are a substitute for a face-to-face service event, and
- the definition of a service event is met.

Accompanied patients:
If a patient is accompanied by a carer/relative, or the carer/relative acts on behalf of the patient with or without the patient present (e.g. the mother of a two-year-old patient, or the carer for an incapacitated patient), only the patient's service event is recorded unless the carer/relative interaction meets the definition of a service event.

Note: carer refers to an informal carer only.

Service events delivered in groups:
Care provided to two or more patients by the same service provider(s) at the same time can also be referred to as a group session.

One service event is recorded for each patient who attends a group session regardless of the number of healthcare providers present, where the definition of a service event is met.

Service requests:
A service event is the result of a service request (including formal referral and self-referral or attendance at a walk-in clinic).

Activities which do not meet the definition of a service event include:
- Work-related services provided in clinics for staff.
- Non-attendances for a booked outpatient or booked outpatient services that did not go ahead.

Code 1 In person
The healthcare provider delivers the service in the physical presence of the patient (i.e. in the same room). Codes 1 and 3 provide a measure of 'face-to-face' service delivery.

Code 2 Telephone
The healthcare provider delivers the service using a telephone. This includes teleconference.

Code 3 Videoconference
The healthcare provider delivers the service using videoconference equipment. Codes 1 and 3 provide a measure of 'face-to-face' service delivery.

Code 4 Electronic mail
The healthcare provider delivers the service via electronic mail.

Code 5 Postal/courier service
The healthcare provider delivers the service via postal (including courier) services.
The mode is from the point of view of the patient in relation to the healthcare provider who records the service event in the patient's medical record.

Consumer Integrated Mental Health Application (CIMHA):
Within CIMHA the Mental Health-delivery mode (POS and NCRA) data element is mapped as follows:
Code 11 In person is mapped to code 1 In person
Code 21 Telephone is mapped to code 2 Telephone
Code 22 Videoconference is mapped to code 3 Videoconference
Code 23 Electronic mail is mapped to code 4 Electronic mail
Code 81 Postal/courier service is mapped to code 5 Postal/courier service
Code 88 Other is mapped to code 8 Other
Relational Attributes
Related Metadata References

Related Metadata References_IR

  • 1 - 4
ViewRelationshipMetadata Item TypeMetadata Item SubtypeNameIdentifier & VersionApproval Status
SupersedesData ElementDerived Data ElementNon-admitted patient service event-service delivery modeQH 041972 Version 1Superseded
Has been superseded byData ElementDerived Data ElementNon-admitted patient service event-service delivery modeQH 041972 Version 3Current
Is derived fromData ElementData ElementNon-admitted patient service event-service delivery mode (QHNAPDC)QH 041944 Version 4Superseded
Relates toData ElementData Element ConceptNon-admitted patient service eventQH 041679 Version 2Current
Implementation in Metadata Sets

Implemented

  • 1 - 2
ViewMetadata Item TypeMetadata Item SubtypeNameIdentifer & VersionObligationApproval StatusEffective FromEffective To
Information AssetData CollectionSpecialist Outpatient Data Collection (SODC)QH 020606 Version 1MandatorySuperseded01-Jul-201530-Jun-2018
Data Supply RequirementHHS Service AgreementSpecialist Outpatient Waiting List Removals Data Supply Requirement (DSR) 2017-2018QH 020305 Version 1MandatorySuperseded01-Jul-201730-Jun-2018
Source and Reference Attributes
Australian Institute of Health and Welfare
METeOR data element: Non-admitted patient service event-service delivery mode, code N, Identifier 652467, Health standard 05/10/2016 https://meteor.aihw.gov.au/content/index.phtml/itemId/652467/meteorItemView/long
Delivery mode; Service delivery mode;