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Data Element Detail

Non-admitted patient service event-service delivery mode (HBCIS)
Identifying and Definitional Attributes
QH 041971 v5
Data Element
Data Element
Draft
27-May-2020		Current
16-Mar-2021		Superseded
30-Jan-2023
Standard
Information Management Strategic Governance Committee (IMSGC), Queensland Health
01-Jul-2020
30-Jun-2021
The method of communication between a non-admitted patient and a healthcare provider during a service event.
Non-admitted patient care
Service delivery mode (HBCIS)
Representational Attributes
Numeric Character
Code
N(2)
2
2
Permissible Values

Permissible_values

CodeDescription
01In person
02Telephone
05Telehealth - provider
06Telehealth - recipient
07Electronic mail
08Postal/courier service
Supplementary Values

Supplemenary_values

-
Collection and Usage Attributes
Code 01 In person
The healthcare provider delivers the service in the physical presence of the patient (i.e., in the same room).

Code 02 Telephone
The healthcare provider delivers the service using a telephone. This includes teleconference.

Code 05 Telehealth - provider
The healthcare provider delivers the service via videoconference. Telehealth - provider should be recorded by the establishment that is delivering the service to a patient that is located at another establishment (either on or off the campus of that establishment).

Code 06 Telehealth - recipient
The healthcare service is received by videoconference. Telehealth - recipient should be recorded by the establishment that is receiving the service by a healthcare provider that is located at another establishment (either on or off the campus of that establishment).

Code 07 Electronic mail
The healthcare provider delivers the service via electronic mail. Includes text messaging (e.g. Short Message Service (SMS)). The following principals should apply:

1. Careful consideration as to whether the use of electronic mail best serves the interest of the patient.
2. Appropriate arrangements for the security of personal information must be made where information is sent or received by electronic mail.
3. Must involve an interaction between at least one healthcare provider and the patient and meet the definition of a non-admitted patient service event.
4. The healthcare provider and patient must interact in a mutually responsive manner within a short timeframe and substitute for a face-to-face consultation. Note that as electronic mail exchange is in place of a face-to-face consultation, there could be multiple exchanges between the healthcare provider and the patient related to the intent of the service event. Even though the period of interaction may be broken it is still regarded as one service event if it was intended to be unbroken in time.

Example: A healthcare provider emails a patient to follow up on the effects of a new medication recently prescribed to the patient. Several emails are exchanged between the provider and the patient over a period of three days in relation to the new medication. The three-day email exchange is counted as one service event as the multi-email exchange is equivalent to what would have occurred during a single face-to-face consultation.

Code 08 Postal/courier service
The healthcare provider delivers the service via postal (including courier) services.
Must not be blank.
The mode is from the point of view of the patient in relation to the healthcare provider who records the service event in the patient's medical record.

This data element is mapped to the Non-admitted patient service event-service delivery mode (QHNAPDC) data element as follows:
Code 01 In person maps to code 1 In person
Code 02 Telephone maps to code 2 Telephone
Code 05 Telehealth - provider maps to code 6 Telehealth - provider
Code 06 Telehealth - recipient maps to code 7 Telehealth - recipient
Code 07 Electronic mail maps to code 4 Electronic mail
Code 08 Postal/courier service maps to code 5 Postal/courier service
Relational Attributes
Related Metadata References

Related Metadata References_IR

  • 1 - 4
ViewRelationshipMetadata Item TypeMetadata Item SubtypeNameIdentifier & VersionApproval Status
SupersedesData ElementData ElementNon-admitted patient service event-service delivery mode (HBCIS)QH 041971 Version 4Superseded
Has been superseded byData ElementData ElementNon-admitted patient service event-service delivery mode (HBCIS)QH 041971 Version 6Current
Is mappable toData ElementData ElementNon-admitted patient service event-service delivery mode (QHNAPDC)QH 041944 Version 6Superseded
Relates toData ElementData Element ConceptNon-admitted patient service eventQH 041679 Version 2Current
Implementation in Metadata Sets

Implemented

No Metadata Items
Source and Reference Attributes
Australian Institute of Health and Welfare
METeOR data element: Non-admitted patient service event-service delivery mode, code N, Identifier 727999, Health Standard 17/07/2020 https://meteor.aihw.gov.au/content/index.phtml/itemId/727999/meteorItemView/long
Delivery mode; Service delivery mode;