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Identifying and Definitional Attributes
Representational Attributes
Collection and Usage Attributes
Relational Attributes
Source and Reference Attributes
Non-admitted patient service event-service delivery mode (HBCIS)
Identifying and Definitional Attributes
Identifier & Version
QH 041971 v6
Metadata Item Type
Data Element
Data Element Type
Data Element
Approval Status
Draft
02-Feb-2021
Current
31-Jan-2023
Approval Type
Standard
Approving Authority
Information Management Strategic Governance Committee (IMSGC), Queensland Health
Effective From
01-Jul-2021
Effective To
30-Jun-2023
Definition
The method of communication between a non-admitted patient and a healthcare provider during a service event.
Context
Non-admitted patient care
Short Name
Service delivery mode (HBCIS)
Name in Other Contexts
Representational Attributes
Datatype
Numeric Character
Representation Class
Code
Format
N(2)
Minimum Character Length
2
Maximum Character Length
2
Permissible Values
Permissible_values
Code
Description
01
In person
02
Telephone
05
Telehealth - provider
06
Telehealth - recipient
07
Electronic mail
08
Postal/courier service
09
Patient self-administered - other
10
Patient self-administered - diagnostic monitoring (telemonitoring)
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Supplementary Values
Supplemenary_values
-
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Collection and Usage Attributes
Guide for Use
Code 01 In person
The healthcare provider delivers the service in the physical presence of the patient (i.e. in the same room).
Code 02 Telephone
The healthcare provider delivers the service using a telephone. This includes teleconference.
Code 05 Telehealth - provider
The healthcare provider delivers the service via videoconference. Telehealth - provider should be recorded by the establishment that is delivering the service to a patient that is located at another establishment (either on or off the campus of that establishment).
Code 06 Telehealth - recipient
The healthcare service is received by videoconference. Telehealth - recipient should be recorded by the establishment that is receiving the service by a healthcare provider that is located at another establishment (either on or off the campus of that establishment).
Code 07 Electronic mail
The healthcare provider delivers the service via electronic mail. Includes text messaging (e.g. Short Message Service (SMS)). The following principals should apply:
1. Careful consideration as to whether the use of electronic mail best serves the interest of the patient.
2. Appropriate arrangements for the security of personal information must be made where information is sent or received by electronic mail.
3. Must involve an interaction between at least one healthcare provider and the patient and meet the definition of a non-admitted patient service event.
4. The healthcare provider and patient must interact in a mutually responsive manner within a short timeframe and substitute for a face-to-face consultation. Note that as electronic mail exchange is in place of a face-to-face consultation, there could be multiple exchanges between the healthcare provider and the patient related to the intent of the service event. Even though the period of interaction may be broken it is still regarded as one service event if it was intended to be unbroken in time.
Example: A healthcare provider emails a patient to follow up on the effects of a new medication recently prescribed to the patient. Several emails are exchanged between the provider and the patient over a period of three days in relation to the new medication. The three-day email exchange is counted as one service event as the multi-email exchange is equivalent to what would have occurred during a single face-to-face consultation.
Code 08 Postal/courier service
The healthcare provider delivers the service via postal (including courier) services.
Code 09 Patient self-administered - other
The health service was delivered via a means that does not involve direct interaction with a healthcare provider (however is under the care/review of the healthcare provider) such as home based procedures that the patient (or their carer) self-administers without assistance from a healthcare provider.
Code 10 Patient self-administered - diagnostic monitoring (telemonitoring)
The health service was delivered via a means that does not involve direct interaction with a healthcare provider (however is under the care/review of the healthcare provider) such as remote home based diagnostic monitoring (telemonitoring) that the patient self-administers without assistance from a healthcare provider.
New
Verification Rules
Must not be blank.
Collection Methods
The mode is from the point of view of the patient in relation to the healthcare provider who records the service event in the patient's medical record.
This data element is mapped to the Non-admitted patient service event-service delivery mode (QHNAPDC) data element as follows:
Code 01 In person maps to code 1 In person
Code 02 Telephone maps to code 2 Telephone
Code 05 Telehealth - provider maps to code 6 Telehealth - provider
Code 06 Telehealth - recipient maps to code 7 Telehealth - recipient
Code 07 Electronic mail maps to code 4 Electronic mail
Code 08 Postal/courier service maps to code 5 Postal/courier service
Code 09 Patient self-administered - other maps to code 9 Patient self-administered - other
Code 10 Patient self-administered - diagnostic monitoring (telemonitoring) maps to code 10 Patient self-administered - diagnostic monitoring (telemonitoring).
Comments
Relational Attributes
Related Metadata References
Related Metadata References_IR
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Relationship
Metadata Item Type
Metadata Item Subtype
Name
Identifier & Version
Approval Status
Supersedes
Data Element
Data Element
Non-admitted patient service event-service delivery mode (HBCIS)
QH 041971 Version 5
Superseded
Is mappable to
Data Element
Data Element
Non-admitted patient service event-service delivery mode (QHNAPDC)
QH 041944 Version 7
Current
Is used in conjunction with
Data Element
Data Element
Non-admitted patient service event-service delivery setting
QH 041943 Version 5
Current
Relates to
Data Element
Data Element Concept
Non-admitted patient service event
QH 041679 Version 2
Current
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Implementation in Metadata Sets
Implemented
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Data Quality Declaration
Source and Reference Attributes
Source Organisation
Australian Institute of Health and Welfare
Source Document
METeOR data element: Non-admitted patient service event-service delivery mode, code N, Identifier 727999, Health Standard 17/07/2020
https://meteor.aihw.gov.au/content/index.phtml/itemId/727999/meteorItemView/long
Keywords
Delivery mode
;
Service delivery mode
;