Yes: indicates that the consumer consents to be contacted by Queensland Health, or its agent, to obtain his/her feedback on the services provided at the facility.
No: indicates that the consumer does not consent to be contacted by Queensland Health, or its agent, to obtain his/her feedback on the services provided at the facility.
Unable to obtain: indicates the consumer was not able to provide consent. For example: being unconscious, being under the influence of alcohol or drugs or requiring urgent trauma care that did not allow for registration data to be collected. This is not a default setting. If unable to obtain the consumer's consent, follow the hospital's/service's procedure for when registration information can not be collected.
The domain of "Yes" and "No" matches the tick boxes on the 'Consumer Feedback Consent' form. The field "Unable to obtain" is to be used only in instances described above.